Adam Green's community profile page

Write a review

Go to business site

Viewing profile for,

Adam Green

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the NatWest Group - Cora, Digital Assistant:

View on product page

Cora doesn't work.

It takes me at least 4-9 attempts to connect to their digital assistant - the only way now that NatWest allows customers to communicate with them outside of Twitter. I have been in their queue waiting for someone to help with the switcher service (as this requires a human) for a collective 20 hours of opening time. Ridiculous, especially as this is the route to take when combatting fraud. Reviewed on: 28th March 2023

Adam Green

1 user marked as helpful

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.