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Smya Live

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Review of the Metro Bank, Current account:
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Problem which I am still waiting that it will be solved !

1
I came to the bank 3 times to open a bank account. one of the Metro bank staff ran an address check when she is not supposed to and due to that, and this prevented me from opening a bank account! I came to the back 2 times asking if they solved the problem and If I can open a bank account now or not but on the two times I went and asked the employee acts that this matter will be their priority and she/he will solve it asap and call me to come and finally open an account (which I originally had in addition to a saving account but I closed the normal and kept the saving) and I haven't heard anything from them and its been 3 weeks now! I don't even want to mention the wrong information each one of the staff gave me their answers to my question don't match! (Metro bank liverpool one) Reviewed on: 3rd April 2023

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