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Review of the Metro Bank, Current account:

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Customer service second to none.

Ever since my first call with metro bank, they have exceeded expectations of how efficient they are, making these normally time consuming and draining phone call conversations an absolutely day brightener. They ask to talk on a first name basis, which I’ve always found very personable. I believe that with this levelling of players on the field, as customer service members will always introduce themselves on a first name basis right? Actually creates a much friendlier and authentic customer service experience, and both parties feel more relaxed. Their opening times are a game changer when it comes to banking, definitely more suitable to the everyday working person. Also, using your card in Europe has been made so easy and without an extra cost to you too! It’s made my frequent travels smooth and stress free. I am a very happy customer and always make a point recommending Metro bank to friends and family. Many many thanks Metro! :) Reviewed on: 3rd April 2023

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