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Steve Bond

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Review of the One Call Insurance, Car insurance broker:

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I think they listen!

Whenever I have to phone to update my needs or in one case unfortunately report an accident I felt whoever I spoke to listened and understood. That to me is very reassuring instead of the impersonal staff I have encountered at other insurers. Needless to say I always end my call not feeling that I have been done over somehow. Competitive pricing too which brought them to my attention in the first place. Reviewed on: 14th October 2023

Review of the Chase Bank, Current account:

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Very impressive customer care.

Took my Chase card on holiday. It was a very good experience. Using the card I was gaining a 1 to 2 cents on the normal holiday rates using euros. When making purchases I received an almost instantaneous report on my phone stating the price in euros and the amount converted to GBP along with the current exchange rate. Impressive. Security was also good with several checks where the card required inserting in the shops machine and verifying using my PIN. Faultless Reviewed on: 6th April 2023

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