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Sara Smith

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Review of the first direct, Current Account:

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Exceptional long-term telephone banking

Can’t fault the telephone banking service in particular for this account I have held for probably 20 years. The wait times are never lengthy, in fact always prompt. The format for using the facility is simple, effective and swift- I would recommend it to anyone who wishes to engage with a human on the telephone, every time, for their banking Reviewed on: 11th April 2023

Review of the Snoop, Personal Finance App:

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Ok- so it is a good app!

I was somewhat sceptical of this app and nervous to use anything connecting my financial information. However, I have been pleasantly surprised by its usefulness and also reassured by financial service authorities backing for Snoop. Reviewed on: 7th April 2023

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