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jollygreen741

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Review of the Admiral, Travel insurance:
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AVOID AVOID AVOID Admiral Travel Insurance

1
I took out the annual travel insurance and suffered a small accident whilst travelling n December. It was a very simple claim and despite having submitted all the relevant paperwork I am still waiting for payment (a relatively small amount in £'s) Admiral are virtually impossible to contact, every interaction via the website results in a email saying it will take them 30 working days to review. I have recieved an email agreeing to my claim but that was over a month ago and i still have not been paid. I rang then a week ago, having waited 30 minutes to get through I asked for someone to ring me back and am still waiting to hear! Just appalling, I dont know how to proceed and if i need to go the the financial ombudsman? I have used Admiral in the past for car insurance and never had any problems so very disapointed! Reviewed on: 12th April 2023
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jollygreen741
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