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Aaron Wilsher

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Review of the Nationwide, Business Banking:

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awful customer service

Absolutely awful customer service. Notified Nationwide not to allow a payment to leave my account on numerous occasions with plenty of notice. Nationwide's team failed to stop said payment from leaving my account. Once I finally received contact from them (after days of being promised a call back that never came and given phone numbers that would take me through authentication and then cut off) I was told there was nothing they were willing to do to retrieve or reimburse the money for me that again, I had clearly instructed was not to leave my account. Will be moving away from this company as soon as I can if not resolved promptly, and advising others too as well. nbs7789493 Reviewed on: 16th April 2023

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