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Alan Ellis

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Review of the Admiral, Travel insurance:

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Appalling Service

Had to cancel Holiday at last minute due to a serious accident. Put Claim in immediately. Waited 30 working days to contact Admiral to be told it was only 28days! Rang 3 days later and someone was going to ring me back in 3-5 days. No one did. Rang after 6 days and Morgan admitted they were out of time and he'd ring me back in an hour or two. He didn't. Rang later same day and they've left a message for Morgan to ring me back tomorrow. Tried to complain, but ended up back in Claims section and after getting nowhere the Admiral rep suggested I hang up and she'll call me straight back. She hasn't and I'm writing this Review while I'm waiting. Worse service I've ever encountered. DO NOT USE THIS COMPANY, pay more if needs be. Reviewed on: 20th April 2023

Alan Ellis

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