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Heather Danby

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Review of the Admiral, Travel insurance:

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AVOID! They don't pay out for claims!!

Avoid this company! I wish I could give them less than one star as they are a complete waste of money and a joke! If you are thinking of buying travel insurance do not use this company, as you will not receive a penny if you need to claim. I have a gold annual travel insurance with Admiral, and have never had to claim until our flights from Croatia to France were cancelled due to strikes less than a day before we were meant to fly. With no alternative flights offered by our airline and no compensation offered we had to rebook new flights. Since returning home; Admiral although stating on their own website that flights cancelled due to strikes and additional cost are covered under the policy, have refused to pay out any money. They have not been in contact at all during the process via phone or email and have just rejected and closed the claim stating they don't cover this and that they are unable to help. What is the point in travel insurance if cancelled flights are not covered? They are the most unhelpful company, and will try to avoid paying out at all costs, save yourself the hassle and choose a different insurance company. I will never use Admiral for any insurance ever again! Reviewed on: 24th April 2023

Heather Danby

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