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Robert York

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Review of the first direct, Current Account:

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A rating of 1 becasue 0 isnt an option.

The systems with online banking are difficult and quite frankly not fit for purpose. The staff on the phoneline are rude and unhelpful. The complaints team are full of platitudes and really could not care about your concerns. I would recommend that anyone looking for a bank avoids first direct. Reviewed on: 28th April 2023

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