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Peter Holmes

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Review of the 1st Central, Car insurance:

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Be very careful with dealing with this company

Be very careful with this company, they do not ask you if you want to auto renew, the opt you in without asking your permission. With my case a third party paid for my insurance as a gift and they auto renewed from their account without their permission, even though I didn't want their insurance. I explained this to them and they made it extremely difficult to receive a refund. So much so i had to register a complaint, their complaint handling times are 8 weeks for a response and this left the third party without the funds for a long period of time. Their response was lack luster and careless of somebody's situation. I would not recommend this company even of they are the cheapest provider you can find. They are cheap for a reason, specifically their poor service . Try the next insurer in the list, you will not regret it. Reviewed on: 10th May 2023

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