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John

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Review of the M&S Bank - Marks and Spencer, Current Account:

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getting better

After the initial teething problems things are now improving. Just one or two quibbles, nothing to warrant complaining about. The app does not use fingerprint sign in, nor can you review login info incase of typos. Pass unit is annoying at times. But otherwise I am happy. Reviewed on: 25th September 2018

Review of the M&S Bank - Marks and Spencer, Current Account:

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Did I make a mistake?

At the end of the online application I was told I was successful. I hear nothing from them so called after 2 weeks only to be told that the form I returned was not complete. Sent in another. Heard nothing. After another 2 weeks was told that I was in the process of having the account set up. Finally got account number, debit card and pin 6 weeks after original application. I can see my account online but cannot get access. Received a letter today telling me that I should get access this afternoon. No such luck. Called again was told that they are having software problems. That I would definitely get access on Friday. Also told that there would me a new signing on process in which I must use the 'dongle' each time I want access. Finally got the account set up only to find the dongle is difficult to use. Still waiting for thje swich Reviewed on: 27th June 2018

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