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Dottie Mitchell

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Review of the Sainsburys Bank, Cash Passport MasterCard:

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Dreadful do not use

This card beggars belief. The help desk may as well be closed down. It’s is not uk based and the staff cannot speak or understand English. The card is not reliable and has caused embarrassment when it has been declined even though there were funds on it. Topping up is well nigh impossible. The app does not work so it’s necessary to go through the bank via google. I tried to close the account and asked for my money to be put back into my account fortunately I had the foresight to ask what I would get back and couldn’t believe my ears when I was told I’d lose nearly £200 in the transaction. I am abroad at the moment with a loaded card but unable to access any of my funds as my card keeps showing zero. Further investigation is needed into this bank of fraudsters and charlatans. Go elsewhere for your travel money card. DO NOT USE OR USE AT YOUR PERIL READ ALL OF THE OTHER REVIEWS. I wish I had! Reviewed on: 11th May 2023

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