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Jordan Pearce

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Review of the 1st Central, Car insurance:

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SCAM

The most ridiculous company. Signed up in March, they took money but never sent me the policy details. I phoned up and they said they had no record of me. They then took all my details and signed me up over the phone. A month later they asked for pictures of my driving licence which i uploaded. Then a month on again, i receive an email saying my insurance has been cancelled due to them finding out i am in a different occupation to the one on my account. I have not changed jobs so i phone them and she says she will stop the cancellation of my policy but that they have to 'amend' the policy to the correct details, which are the details i originally provided anyway. Now waiting for a call-back as said i am not paying for amendments for something they wrote. Huge scam, obviously enter wrong details so they can charge for a policy amendment. If i didnt amend the policy they wanted nearly £200 for cancellation fee!! For a policy i didnt even cancel. Reviewed on: 15th May 2023

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