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James Clark

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Review of the Lloyds Bank, Travel Insurance:

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Disgusting behaviour by Allianz insurance, Lloyds need to step in and change something

travelled to Munich November 2022, bags never arrived, made claim via Lloyds bank and Allianz, all requested documentation sent, acknowledgement of claim 4/5/23. Spoke with numerous agents, told constant lies, passed from person to person no outcome, escalated 3 times, no further forward, on hold to complaints for hours on end, emails not answered and trying to legitimise me being out of pocket and not paying what is rightfully mine. Disgusting experience and will now have to purchase other insurance for further travel. Reviewed on: 15th May 2023

James Clark

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