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Ross Albany-Ward

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Review of the Nationwide, FlexDirect:

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Fantastic, and always have been.

A customer oriented bank. I have 4 accounts with nationwide and their customer service is fantastic. Can be on the phone speaking to human in less than 5 minutes. Everything just works as it should and is easy. Endless direct debit options, no fees abroad, no overdraft fees, quick and easy account set-ups and access. Skip the other fancy banks and get a bank you can wholeheartedly trust to just treat you well. You forget how businesses should be these days, and nationwide is a profound reminder of how customer service should be. I recently received a £100 customer loyalty payment - yet another reward for basic loyalty. But why would I move elsewhere when they are so brilliant. Can’t recommend enough. Reviewed on: 19th May 2023

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