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Review of the ASDA Money, Travel Money:

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never again

wouldn't touch with a barge-pole after my last trip to Spain, no atms were free of charge, i went to 5 and range charges were between 1.90euro to 7 euro in santander, every ATM i went to i cancelled my withdrawal and on one i cancelled it actually changed my credit by 300 euro, i went thru the process of removing 300 euro but after seeing the charge i cancelled and just as well i collected all receipts as it actually showed i had removed the money when i hadn't. i had to call there number to get help and got Taiwan, Singapore or somewhere similar for the call centre, that was absolute murder but was told id here from them within 1/2 days working day. Never heard a thing, called them again and they said i had to send a picture of my receipt to show i cancelled, i did this as mentioned just as well my fiance said take receipts, after calling again it was still being looked into. Long story short i got my money back after 8 days, just as well my fiance had extra money or i would have been screwed. Never again, dont believe if they say ATMs are free and always take receipts. Going to asda today to take my money out in euros for next holiday as im not losing more money changing into sterling. Reviewed on: 23rd May 2023

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