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Review of the Vitality, Health Insurance:

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DO NOT GO NEAR THIS COMPANY!

I would actually like to put -10 stars, but I had no other options but to put a one. Please do not waste your money on this company, which only delays giving you permission to see a doctor. You have to provide an obscene amount of paperwork just to be seen by a doctor, and in the end I still could not. I have finally cancelled my membership and have asked for a refund but now have to go through the painful process of waiting for their response. Again they are delaying this. If they do not refund me, I have warned them that I will go to the ombudsman. In the meantime, I would suggest that nobody touches this company as you will encounter the same problems as I have. I have had to make my own appointments with private doctors, and ended up paying for them myself. What an absolute waste of money! Please, please do NOT go near them! Reviewed on: 25th May 2023

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