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M. Copp

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Review of the Lloyds Bank, Car insurance:

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Bank Security Risk

With 3 weeks to go before my existing insurance runs out, I contacted Lloyds insurance for a quote and to give details that I had now retired and as such, I was doing less mileage. We decided that they shouldn’t renew the policy when it ended. A few days later, I received an email that my now closed Lloyds business bank account had refused their request for £1.44 ( apparently an increase as I was now retired.) The important thing to note is that they would have taken this money without my knowledge had my Lloyds account still been in use. When I complained to the insurance company, they said I wasn’t properly insured anymore because I’d now retired and just asked me to pay it over the phone.. I asked them to email me an invoice which they refused to do before writing off the amount. Of course, £1.44 is neither here nor there but it could have been £144 or £1440. The point is; They would have taken this money without my knowledge and without my permission just because I banked with them and they have absolutely no right to take money from my bank without my permission. BE WARNED!!! Reviewed on: 28th May 2023

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