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Danielle Neilson

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Review of the Clockwise Credit Union, Loans:

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Support when I needed it the most

I was a newbie to credit union but was told by word of mouth they were the most supportive and reliable company to go to for loans which prompted me to look into it further and apply. When I applied it was simple and stress free. I’ve been committed to every payment since being accepted for my loan ,but on one occasion my bank had a bit of a oopsie dasie which my payment didn’t go through. Credit union contacted me the next day to inform me the payment was unsuccessful which if they didn’t I would of been none the wiser until a later date so I believe this to be very beneficial. Once I had realised I explained my circumstances they were very understanding and told me to phone when this error was corrected but not to worry which as you can imagine anything like this can ruffle your feathers but again they made this a easy and less stressful matter. They are very understanding of any circumstances, don’t judge and there when it matters most! Reviewed on: 30th May 2023

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