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Alisha E

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Review of the Admiral, Car insurance:

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More inconvenience and grief

Claim number ending 142. Had a claim going through which was all sorted and i got paid out. Then I recently received the pay out again (almost £8000). It is proving very difficult to give the money back. I did an online chat and they said they couldn't do anything until they could see it had gone out twice on their end. Then I did another online chat and they said they would pass a note on to the accounts team. The accounts team then called and I asked them to call me today (2/6/23) between 1pm-2pm (my lunch break). Nobody has called and this is distressing enough as it is, as this claim was to do with a car crash. I just wanted to get this sorted as it's going on and on. I do except some compensation for the distress and inconvenience that this has been causing. Reviewed on: 2nd June 2023

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