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Jamie Harrison

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Review of the 1st Central, Car insurance:
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AVOID

1
Policy number FPM6017224852FC AVOID THESE PEOPLE. They are trying to extort an extra £118 fro me. I received an email a month into the policy, explaining that the licence-obtained dates for my partner and me were wrong. The dates were exactly the same because they sync in with the Confused website drop-down box question "For how many years have you held your licence?" Both of us 20yrs plus, no exact date was asked for, and if it was I would have provided the exact dates. I also spoke to an agent who asked me to rethink my annual mileage, he talked me into changing it NOW I KNOW WHY. So I changed it from 7k to 9k. This was also listed as a reason for the extra £118. They sent me an email cancelling my policy in seven days, and demanded another £48 to cancel with the threat of a bailiff if I don't pay. AND THEN the same day I received another email demanding £118 within seven days and that I could keep the policy but only if I pay the £118. THE FIRST EMAIL WAS SENT TO SHOCK ME AND TO SOME BUILD PAIN. THE SECOND EMAIL WAS MEANT TO MAKE ME FEEL THAT THERE IS A WAY TO KEEP THE POLICY AND TO PAY THEM MORE MONEY. THESE GUYS ARE WICKEDLY CLEVER AND THEY KNOW WHAT THEY ARE DOING. I won't be extorted and I'd rather pay more and use a fit and established company. I've never been treated like this by a car insurance company. I will post this everywhere if it means that I can save someone else from this kind of treatment. Trading standards next. Reviewed on: 3rd June 2023

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