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Jdou Pomnejdou

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Review of the 1st Central, Car insurance:

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Rip off

1st central charged me £350 for amending my employment status. I renew my policy after two years with them but as I was on maternity leave and didn't return to work I changed my mileage per year when I was renewing. Unfortunately I omitted to also change my work status from employed to unemployed. I got an email to call 1st central to verify some details. Woman on the phone was wondering why my mileage changed so much as it went down from 11000 to 4000 I told her I'm not traveling to London every day which is around 70miles a day and now I'm at home after the maternity leave and didn't go back to work. She said I forgot to amend it in my new policy and said she will change it. When she asked me how I want to pay the £350 cost for changing this detail that she made I actually had to ask her three times what she wants from me as I couldn't believe that cost! I cancelled insurance with 1st central on the spot over the phone. Avoid avoid! Reviewed on: 8th June 2023

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