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Russ Firth

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Review of the Hastings Direct, Home Insurance:

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Terrible company.

I have my buildings and contents insurance through HASTINGS. Complete waste of money as they don’t pay out on anything, even with the additional Home Essentials cover I paid for too. First they wouldn’t pay for a central heating repair as the water in my CH system was too cloudy. Then refused to pay out for faulty electrics with my bathroom downlighters, as they all stopped working. Said I had to get an electrician out myself to diagnose the problem before I could make a claim!! Ridiculous. Reviewed on: 15th June 2023

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