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luli

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Review of the Sainsburys Bank, Home Insurance:

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no problems just hard to get on the phone

writing a review as some reviews are very negative, and i haven’t had a really negative experience with them. i’ve had sainsburys home insurance for years and car insurance here and there, home emergency cover has been great, my boiler broke down in the middle of last winter, they came the day after and fixed same day, arrived when said they would, i always check prices on confused.com when coming up to renewal sainsburys is often cheaper through them so i will cancel my auto renewal when i log into account and buy the same policy but through confused. my policy usually goes up around £25 each year, on confused i would pay around £10 or so more. so a little saving. depends each year. not sure why people had problem trying to cancel it, not had a problem. also have not experienced the prices going up as much as some reviewers have suggested. i do agree that it’s sometimes difficult to get them on the phone, hence not full stars, but you can chat with someone if the bot puts you through, avoid busy times. in general i’ve been a happy customer for years. Reviewed on: 21st June 2023

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