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Cosmin Chiriac

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Review of the Monese, Money Account:

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Disappointed. Lost money

Very disappointed with Monese. They have blocked my account last Wednesday. I’ve been calling them everyday to find out why. I had £2000. No money to pay rent, buy food. What they say? Someone will contact you. Why it’s called customer service when you don’t receive any support????? Want my money back now!!!! Reviewed on: 29th June 2018

Reply from Monese Hi Cosmin - we only close accounts in the most extreme of circumstances, and often only temporarily as a precaution. You can find more details in our Terms at monese.com/terms - and in the email our team would've sent to you. Please get in touch if you have any other questions! Response date: 9th July 2018

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