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Alan

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Review of the MORE THAN, Pet Insurance:

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Beware of price increases at renewal

More than offer 2 policies - an annual policy and a life time policy. The life time policy means that if your pet requires ongoing treatment for an ongoing condition over several years you can claim year after year and you pay extra per month for this type of policy. What they don’t tell you is that is that if they are aware you will be claiming year after year they estimate what the vets bills will be and add that to your premiums at renewal. The price of my policy has jumped by over £500 in two years because my dog requires an antihistamine for a skin condition. And because he now has this condition I am restricted to staying with morethan which means they can increase the price by as much as they want knowing my options are limited. When I challenged them on the price increase they tried to say my Vet was the most expensive in the UK!! Reviewed on: 11th May 2022

Review of the Direct Line, Home Insurance:

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Does your insurance company do that

Discovered a small leak that could be coming from a sink WC or one of 2 showers. Contacted direct line (to whom I pay almost £900 a year) and their advice employ a builder have him put 4 holes in the walls and the hole that relates to the leak they will fix, the rest I have to pay for. Thought as my insurer if I had an issue they would step in and fix it but apparently not. Be aware. Not cheap but not good either. Reviewed on: 3rd July 2018

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