Sharon Dyer's community profile page

Write a review

Go to business site

Viewing profile for,

Sharon Dyer

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the One Call Insurance, Car insurance broker:

View on product page

Abysmal

I only took out car insurance two weeks ago. They asked for proof of no claims, which I duly uploaded, but no option to give any further info. The document was password protected. They asked me to provide password via live chat. Unable to get through via live chat. Unable to call as they don't accept calls unless you're making a claim?!?!? So what do I do? Customer service does not exist with this company. They have now increased my policy by almost £200 as a result, even though I have my proof of no claims! I now obviously want to cancel my policy and go elsewhere, but guess what - there's no option to do that on their portal and they don't take calls!!!!! How can they be called One Call when the one thing I can't do is CALL?!?? If I could give zero stars, I would. Reviewed on: 24th July 2023

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.