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Review of the Geoffrey Insurance, Car Insurance:

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Cheap insurance which cost

Beware their Essentials policy - it doesn't cover glass (which seems pretty essential to me!). A vandal smashed my windscreen which cost £550 to replace - strangely if they had damaged any other part of the car as well my policy would have covered the windscreen. Incorrectly told twice that I could claim which added to the distress. When I complained, I was told they couldn't find any record of the calls, despite me giving them the names of the people I spoke to and the times. My husband's car was also damaged - he has comprehensive insurance with the AA and his was fixed in a couple of days for £50 excess. Reviewed on: 25th July 2023

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