Lee Stanley's community profile page

Write a review

Go to business site

Viewing profile for,

Lee Stanley

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the One Call Insurance, Car insurance broker:

View on product page

Avoid One Call Insurance

Onecall requested further information regarding a previous claim made 4 years ago that I had thought was longer than 5 years, which is okay and shows they are doing their job. The first and second reminder letters for further information were dated on the same day. I uploaded pdf details of a this claim as requested. A letter was received stating the Additional premimum by the insurer and the adminstration fee charged by onecall, over 60% of the additional fee was made up of administartion costs charged by onecall. A day after the additional premium letter I received a final reminder for additional information that had already been sent a week earlier. I decided to contact OneCall, now I challenge people to try finding the Live Chat online, it is almost impossible. After a disapointing live chat I have cancelled my policy with OneCall and returned to the far superior Direct Line. Reviewed on: 26th July 2023

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.