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Tonia

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Review of the Platform, Morgtages:

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Waiting months for a mortgage

This company has made numerous false promises to my mortgage broker. Their communication has been awful. She has repeatedly been asking them if they have everything they need to be told yes only to wait weeks to find out after chasing them that they want more documents. They have been promising for weeks that an underwriter is due to look at my file. Still nothing. My mortgage broker has used all the channels she has to hold them to account but I'm still waiting....four months for an offer to be issued! As a result, I'm having to spend money on storage as I could not keep the buyer of my flat waiting any longer. Reviewed on: 28th July 2023

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