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Review of the The Co-operative Bank, Business Account:

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Nothing works!!!

I got offered £1500 to move to coop from Natwest and what a huge mistake that was! Nothing works! You can't move money from the current to the savings account on the app you have to go on a desktop and use the token, setting up payees can only be done from the desktop and then it takes hours for it to activate. The app constantly keeps unregistering me from my phone "due to inactivity" when I am using it everyday multiple times a day! My card gets blocked from being able to make purchases online regularly then when I finally get through to them on the phone they can't explain why it is blocked?! It shouldn't be able to operate as a bank and I am so glad to be leaving, 2 years of nothing but hassle trying to do simple things that other banks just seem to do easily. If I could turn back time I wouldn't of switched for £15,000 never mind £1500!!! Reviewed on: 5th August 2023

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