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Melody

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All reviews (2)

Review of the Lloyds Bank, Business Banking:

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Business Banking - Breach of confidential data

Once again we received a company debit card for one of our Directors. The problem is this certain director left the company over 8 years ago, and despite filling in all the banking mandates and declarations no less than 3 TIMES! (due to Lloyds losing them twice) we still receive the debit card and until recently they were still texting him every Friday morning with the balance on the current account! We have had wars with them about this massive breach of confidential data, and yet it still continues... Reviewed on: 11th August 2023

Review of the By Miles, Car insurance:

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Absolute disgraceful treatment of existing customers

Terrible customer service, received my "renewal" email informing me that they would be cancelling my policy. Apparently the car and I no longer tick all their boxes!!! No accidents, careful driver, but not good enough for the new corporate powers that now own By Miles. I wont be the only one...there will be plenty more existing customers who will receive the same notification. It doesn't end there though, as its automatically flagged up on other insurance companies that you have been refused insurance! So expect your premiums to shoot through the roof. By Miles are an absolute disgrace now avoid at all costs in the long term your end up paying through the nose for insurance as your regarded as a 'bad risk'. Reviewed on: 11th August 2023

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