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A. M

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Review of the Laybuy (inactive company), Buy Now Pay Later (discontinued):

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Laybuy should be closed down.

Laybuy has ignored my emails and the case I opened on Resolver. Since Decemeber 2022 I have sent proof multiple times that the outstanding payment through my an order via Amazon on my account was cancelled. Yet, they keep asking for more proof. When I contact Amazon, they have provided everything they can to show that the order was cancelled. Laybuy has now sent my details to a debt collector, I have lost my job in April and can barely pay my bills, let alone have money for food shopping. I am on UC and with Step Change, this has added to mental health and anxiety. These people have no idea what they are doing to people's lives when they are being harrased by debt collectors for something didn't receive! Reviewed on: 15th August 2023

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