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Review of the Cover My Breakdown, Personal Breakdown Insurance:

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The worst service possible

Not happy ! DO NOT USE THESE PEOPLE !! Having called them due to a car breakdown, it took 45 minutes for someone to answer the phone, another 15 minutes on hold only to be told they would not cover the breakdown as I had disconnected the battery to stop the alarm sounding constantly ( the alarm/ immobiliser has gone into fault) . Apparently this was deemed as a failed DIY repair so they would not send someone out .The car had broken down within 50 yards if a pub, as well as running the battery flat, it was annoying the patrons of the pub one of which was a mechanic who had a few tools with him to disconnect my battery. However amazingly they would send someone out if I paid separately . I think he said it would start at £195 plus VAT. Reviewed on: 18th August 2023

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