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Review of the Harpenden Building Society, Savings:

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In branch service review

Staff always helpful and friendly. Reviewed on: 19th June 2024

Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 4th July 2024

Review of the Harpenden Building Society, Savings:

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In branch service review

Local to us - wanted building society, not a bank. I like being able to deal with friendly people face-to-face. Reviewed on: 19th June 2024

Reply from Harpenden Building Society This is great to read- thank you for your feedback. Jon Sweeting Commercial Manager Response date: 4th July 2024

Review of the Harpenden Building Society, Savings:

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In branch service review

I like that there is a local branch in Tring with helpful staff. An app similar to the Nationwide Building Society that is easy to use would be good. Reviewed on: 19th June 2024

Reply from Harpenden Building Society Thank you for your feedback, and i agree with your sentiments regarding an App. I know it's easy to promise 'Jam tomorrow' but this is on our road map for future development. If you would like to sign up for our newsletter on our website www.harpendenbs.co.uk we can keep you up to date with our developments, Jon Sweeting Commercial Manager Response date: 4th July 2024

Review of the Harpenden Building Society, Savings:

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In branch service review

All detail fully explained with time and patience taken. Follow-up phone call to check details were in order. Excellent customer service from Bev, thanks. Reviewed on: 19th June 2024

Reply from Harpenden Building Society This is great to read- thank you for your feedback. I will make sure that this is passed to Bev and her Line Manager. Jon Sweeting Commercial Manager Response date: 4th July 2024

Review of the Harpenden Building Society, Savings:

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In branch service review

Excellent service at branch in Leighton Buzzard. Reviewed on: 1st June 2024

Reply from Harpenden Building Society This is great to read- thank you for your feedback. I will make sure this is passed to the team at Leighton. Jon Sweeting Commercial Manager Response date: 4th July 2024

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