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All reviews (273)

Review of the Harpenden Building Society, Savings:

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In branch service review

Friendly in branch. Great interest rates for online savings. Reviewed on: 4th April 2024

Reply from Harpenden Building Society Thanks for your feedback, it is appreciated. Jon Sweeting Commercial Manager Response date: 15th May 2024

Review of the Harpenden Building Society, Savings:

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In branch service review

It's a shame the Buckingham branch closed. Lovely friendly staff, quick payout needed as it was a deposit for a bungalow. Thank you. Reviewed on: 4th April 2024

Reply from Harpenden Building Society Thank you for your feedback, and we can understand your disappointment that the Buckingham branch closed. We hope you will be happy in your new Bungalow and if we can be of further assistance in future then please let us know. Kind regards, Jon Sweeting Commercial Manager Response date: 15th May 2024

Review of the Harpenden Building Society, Savings:

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In branch service review

Leighton Buzzard staff were pleasant, helpful, excellent explaining the T+Cs and answering my questions. Online support team are thoughtful, patient (took a while to realise my difficulties were caused by the Apple iOS) and helpful. They provided good advice, thanks to all. Reviewed on: 1st April 2024

Reply from Harpenden Building Society This is great to read. We are aware of some of the issues with Apple iOS and are working with our partners to improve the user experience. In the meantime, I'll be sure to pass on your feedback to Isabel and the team at Leighton Buzzard. Thanks once again, Jon Sweeting Commercial Manager Response date: 15th May 2024

Review of the Harpenden Building Society, Savings:

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In branch service review

Your staff at Leighton Buzzard office are polite, efficient and so helpful. 10/10. Reviewed on: 1st April 2024

Reply from Harpenden Building Society This is great o read. I will make sure this is passed to Isabel and the team at Leighton Buzzard. Jon Sweeting Commercial Manager Response date: 15th May 2024

Review of the Harpenden Building Society, Mortgages:

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Efficient, expensive, approachable

The service was outstanding and the team were approachable and understanding. Reviewed on: 29th February 2024

Reply from Harpenden Building Society This is great to read, thank you for your feedback. Response date: 26th March 2024

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