geoff cullingham's community profile page

Write a review

Viewing profile for,

geoff cullingham

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Aviva, Health Insurance:

View on product page

Try making a claim

Ring at 1730 some 60 minutes before they close and hold on the line until 1800 when you get told your call will not be answered before we close at 1830 so ring tomorrow. When you call the next day early morning you get placed on hold and constantly get asked if you would like to be called back if so press one or press 2 to continue to hold. If you continue to hold there will come a time after about 45 minutes when you will get cut off. If you want them to ring you back be sure to be available for some hours or you will miss the call. It looks as if they are completely understaffed to deal with calls and one suspects some of their staff are probably still working from home. This company is happy to take your money but NOT PROVIDE SERVICE Reviewed on: 5th September 2023

geoff cullingham

1 user marked as helpful

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.