Sheila Rose's community profile page

Write a review

Go to business site

Viewing profile for,

Sheila Rose

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the The Insurance Emporium, Pet insurance:

View on product page

No help whatsoever

My dog had to visit the out of hours vets after a nasty accident - they did not pay the out of hours fee as they did not feel it was 'life endangering' how was I meant to know!? I just wanted to ensure my pet got seen too! Reviewed on: 5th September 2023

Reply from The Insurance Emporium Good afternoon, We are sorry to hear your comments and if our service did not meet your expectations. Without having sight of the details of your policy it's difficult to comment as to the circumstances of the claim. If you'd like us to investigate your concerns, please contact us at [email protected] detailing why you consider the decision is wrong and one of our Customer Experience Team will be in contact within 5 working days. Kind regards, Simon, The Insurance Emporium Response date: 5th September 2023

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.