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Elena L

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Review of the M&S Bank - Marks and Spencer, Car Insurance:

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Not the service I expected from M&S

Very disappointed that M&S would put its name to such a terrible insurance. The service is very poor - to get to speak to someone you have to spend at least 15 minutes listening to automated messages. When I moved house, they more than doubled my premium without explaining why and despite having not made any insurance claims. I will certainly not be using them again. Reviewed on: 1st August 2018

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