David Holder's community profile page

Write a review

Viewing profile for,

David Holder

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (2)

Review of the Cycleplan, Bicycle Insurance:

View on product page

Excellent prompt service

Excellent prompt service when the battery of my new Giant ebike was stolen just a week after purchase and taking out insurance Reviewed on: 9th July 2025

Review of the Cycleplan, Bicycle Insurance:

View on product page

Excellent sympathetic service

I bought a Giant ebike six months ago. Careful of security, I also bought a diamond rated Abus U lock and thick steel cable for the saddle and front wheel. This model has a detachable large battery which slots into the front frame and is secured with another lock on the frame itself. Shortly after purchase, I left it securely locked to a lamppost through the frame and rear wheel and chained in central London for a short meeting in the evening and returned to find the Giant battery lock had been forced and the battery stolen. I had assumed the giant lock was secure which it clearly wasnt. Cycleplan were understanding and helpful and refunded the significant battery cost very quickly. The lady I spoke to was really sympathetic and efficient. I was impressed and grateful. Reviewed on: 8th September 2023

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.