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Pat Egan

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Review of the Co-op Insurance, Pet Insurance:

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Waste of time

As a new customer I have been completely unable to view my documents as it tells me that someone else has already logged in! Phoned and was told it would be dealt with. It wasn’t. Emailed to say I wanted to cancel as I couldn’t access docs. I was ignored. Have emailed again, but am not hopeful. Worst customer service ever! Haven’t even had the courtesy of an explanation. Reviewed on: 11th September 2023

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