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Review of the Caravan and Motorhome Club, Motorhome insurance:

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Poor experience switching from other insurer

It took five phone calls from myself over ten days after they'd issued the policy to resolve an issue with no claims bonus all the time with a cancellation notice pending. It was only with a few hours to go did they resolve the issue and withdraw the cancellation notice. It made for a very stressful experience especially since I was using the vehicle at the time Reviewed on: 13th September 2023

Reply from Caravan and Motorhome Club Dear Anonymous, We are very sorry that you have had this experience and worry. Please can you contact us on [email protected] so that we can understand what went wrong, to avoid it happening again to anyone else. Thank you for letting us know Caravan and Motorhome Club Financial Services Response date: 5th October 2023

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