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Anna G

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Review of the The Insurance Emporium, Pet insurance:

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No assistance

No help when I really needed it - the last thing I want to think about it arguing my claim and jumping through hoops when my dog is in surgery! Reviewed on: 28th September 2023

Reply from The Insurance Emporium Good morning, We are sorry to hear your comments and if our service did not meet your expectations. Without having sight of the details of your policy it's difficult to comment as to the circumstances of the claim. If you'd like us to investigate your concerns, please contact us at [email protected] detailing why you consider the decision is wrong and one of our Customer Experience Team will be in contact within 5 working days. Kind regards, Simon, The Insurance Emporium Response date: 29th September 2023

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