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Review of the Monmouthshire Building Society, Savings:

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In branch service review

Very happy, and the service from Vicky in Cardiff was great, thank you. Reviewed on: 8th March 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Vicky. Response date: 8th April 2024

Review of the Monmouthshire Building Society, Savings:

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In branch service review

Local, but more walk-in appointments would be good. Reviewed on: 8th March 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 7th May 2024

Review of the Monmouthshire Building Society, Savings:

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In branch service review

Very friendly and informative. Vicky was very efficient and professional. Reviewed on: 8th March 2024

Review of the Monmouthshire Building Society, Savings:

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In branch service review

Liked - friendly and helpdul staff, made to feel comfortable, welcome coffee, knowledgeable staff and comfortable surroundings. Online ISA application easy but reliance on postal documentation for signature/start date of investment/start date of interest generation requires clarification and a faster process. Reviewed on: 8th March 2024

Review of the Monmouthshire Building Society, Savings:

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In branch service review

Very friendly atmosphere, unfortunatley I had to cancel my account but they could not have been more helpful. Reviewed on: 8th March 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are sorry to hear that you had to cancel your account. Response date: 8th April 2024

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