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Jane Matthews

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Review of the The Insurance Emporium, Pet insurance:

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Cat Insurance

We have two elderly cats and have been insured with The Insurance Emporium for some years now and in the last year have needed to claim for one cat ongoing and now the other cat ongoing. Doing this through our vets they deal direct with the insurance company we are not aware of any issues and are kept updated and copied in on all correspondence regarding our claims and are very prompt at dealing. We had some confusion around exclusions of which turned out to be the wrong info sent to us which did cause a little concern but was rectified quickly, so no complaints and hopefully this continues. Reviewed on: 2nd October 2023

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