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Review of the One Call Insurance, Car insurance broker:

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Appalling customer service.

One Call in name only. In practice, two weeks after an impact with a wild animal, we are no further forward with arranging a repair on my wife's car. They appear to be refusing to pay the labour rate quoted by the local VAG approved body shop. They have done nothing to actively enable the repair. Use at your own risk. Reviewed on: 3rd October 2023

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