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Paul Taylor Wright

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Review of the The Insurance Emporium, Pet insurance:

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Poor Service when making a claim

When you make a claim with this insurance company it is a nightmare. Understandably they want to know all the in and outs but their response back is in all company and political jargon. Very frustrating to say the least, Strange how they do not use jargon when they are taking your premiums though Reviewed on: 11th October 2023

Reply from The Insurance Emporium Good morning, We are sorry to hear of your comments. It's difficult to respond when we are unable to review your claim, but we sincerely apologise if you felt any of our correspondence was unclear. If you would like us to investigate this further for you, please email us at [email protected] and one of our Customer Experience Team will be in contact within 5 working days. Kind regards, Kirsty The Insurance Emporium Response date: 12th October 2023

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