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Alexandra Pontecaille

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Review of the The Insurance Emporium, Pet insurance:

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Worthy

Have been with Emporium for a few years now. Have the lifetime cover for our border collie. Although prices go up every year regardless of a claim or not, Emporium are always engaged to help keeping rates to a minimum. We have claimed twice and the process is very seamless. The resolution timescales are acceptable. Despite the excess to pay and various T&Cs that reduce the overall amount claimed, Emporium have followed up and explained every step of the process. Satisfied with the service, maybe not so much the cost bit but it starts with Vets having to do their efforts and massively reduce their rates. Reviewed on: 12th October 2023

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