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Linda BELL

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Review of the Caravan and Motorhome Club, Motorhome insurance:

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Dont cover accident damage or misfuelling

My son put diesel in my water tank and my insurance didnt cover cleaning or renewing my water tank systems. Very disappointed with the cover under fully comprehensive for us both. Definitely not 5 star cover as accidental damage or misfuelling not included. Reviewed on: 15th October 2023

Reply from Caravan and Motorhome Club Dear Linda. We are very sorry to hear of diesel going into your motorhome's water tank system. Thank you for bringing this to our attention. We have been looking into this today and feel that, as you say, it could be covered by 'accidental damage'. Our partner Devitts will be in contact with you very soon ie the next few days, if they haven't already contacted you today to gather more information, to take this further forward. Kindest regards Caravan and Motorhome Club Financial Services Response date: 16th October 2023

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